Frequently asked questions
Orders & shipping
Standard delivery takes 3–5 business days and is free on orders over $75; express takes 1–2 business days. We add your tracking number to the order in your account as soon as it ships.
We currently ship to the United States, the United Kingdom, Canada, Germany and Australia. Tax is shown at checkout before you place your order.
Contact us within 1 hour of placing your order with your order number and we will do our best to change or cancel it before it is packed.
Returns & payments
Items can be returned within 30 days in their original condition. Returns are free for all domestic orders.
You can choose card, PayPal or cash on delivery at checkout. No payment is taken online yet: for card and PayPal orders we contact you to complete the payment.
Refunds are issued within 3–5 business days of us receiving your return, to your original payment method.